Warranty policy

Cosy furniture products are guaranteed against any defect of material or manufacturing (default) for 2 years. The warranty will only apply for discovered defects during the warranty period and will only benefit from the initial purchaser of the product. Cosy furniture products comply with their technical description and specifications; It is up to you to ensure their adequacy with the use you want to do and choose them accordingly.

Conditions of application and case of exclusion
Are not covered by the warranty the following damages:
Damage resulting from normal product wear
Damage resulting from the transport or storage of the product
Damage resulting from use that does not comply with the destination of products or poor maintenance
Damage resulting from product modification
Damage resulting from shock, caused by sharp objects, by twisting, compression, a fall, abnormal impact and other actions escaping the Furnish1 control.

In the event of default, Cosy furniture undertakes to discretion or to repay the product or to replace the product at no cost. This choice will be made by Cosy furniture based on the following considerations:
The value that the product would have if there was no fault,
The importance of the defect
The disadvantage generated by the proposed compensation for the initial buyer. Cosy furniture undertakes that any repayment or replacement be made within a reasonable time, given the nature of the good and the use sought by the latter.

For any warranty request, contact Cozy Furniture via the site or by email. Once examined by Cosy furniture, your product will be replaced or refunded.
We offer you the shipping costs for any order delivered in Metropolitan France. As part of the exercise of the right of withdrawal, return and refund are possible. If the customer changes his mind and / or decides not to keep the article who is however intact and out of any cause of quality. In this case, the costs of return of the products are the responsibility of the customer. The transport of the products thus returned is the responsibility of the customer. In the event that the product, because of its nature (voluminous and / or heavy or high-value), can not be taken care of by mail, the customer can make the call for a carrier Of his choice.
The return of the set (s) ordered and delivered (s) intact (s) will result in a refund equal to all the sums paid by the customer, ie at the price purchase of the purchased product (s). The refund of the customer will be made by any means of payment within 30 days from the receipt by the seller of the request for the exercise of the right of retraction by the client, provided that the product concerned was received by the seller during this period.