Warranty Policy

Warranty Policy:

2-YEAR WARRANTY
Furniture Cozy products are guaranteed against any material or manufacturing defect (defect) for 2 years. The warranty will apply only for defects discovered during the warranty period and will only benefit the original purchaser of the product. Meubles Cozy products comply with their technical description and specifications; it is up to you to ensure that they are suitable for the use you wish to make of them and to choose them accordingly.

TERMS OF APPLICATION AND CASES OF EXCLUSION
The following damage is not covered by the warranty:
Damage resulting from normal wear and tear of the product
Damage resulting from the transport or storage of the product
Damage resulting from use not conforming to the destination of the products or from poor maintenance
Damage resulting from the modification of the product
Damage resulting from an impact , caused by sharp objects, twisting, squeezing, dropping, abnormal impact and other actions beyond the control of Furnish1.

INVOLVEMENT OF THE WARRANTY
In the event of a defect, Meubles Cozy undertakes at its discretion either to reimburse the product or to replace the product free of charge. This choice will be made by Meubles Cozy on the basis of the following considerations:
The value that the product would have if there were no defect,
The importance of the defect
The inconvenience generated by the compensation offered to the original purchaser. Meubles Cozy undertakes that any refund or replacement will be made within a reasonable time, taking into account the nature of the good and the use sought by the latter.

OPERATION OF THE WARRANTY
For any warranty claim, contact Meubles Cozy via the website or by email. Once reviewed by Cozy Furniture, your product will be replaced or refunded.
We offer free shipping for all orders delivered in mainland France. As part of the exercise of the right of withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the costs of returning the products are the responsibility of the customer. The transport of the products thus returned is the responsibility of the customer. In the event that the product, due to its nature (bulky and/or heavy or high-value), cannot be supported by the Post Office, the customer may call on the service of a carrier Of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to the total amount paid by the customer, i.e. say the purchase price of the product(s) purchased. The reimbursement of the customer will be made by any means of payment within 30 days of receipt by the seller of the request for exercise of the right of withdrawal by the customer, provided that the product concerned has been received by the seller. during this period.

Return policy:

We offer free shipping for all orders delivered in mainland France. As part of the exercise of the right of withdrawal, returns and refunds are possible. If the customer changes his mind and/or decides to no longer keep the article which is nevertheless intact and beyond any cause of quality. In this case, the costs of returning the products are the responsibility of the customer. The transport of the products thus returned is the responsibility of the customer. In the event that the product, due to its nature (bulky and/or heavy or high-value), cannot be supported by the Post Office, the customer may call on the service of a carrier Of his choice.
The return of all of the product(s) ordered and delivered intact(s) will give rise to a refund equal to the total amount paid by the customer, i.e. say the purchase price of the product(s) purchased. The reimbursement of the customer will be made by any means of payment within 30 days of receipt by the seller of the request for exercise of the right of withdrawal by the customer, provided that the product concerned has been received by the seller. during this period.
To ensure correct and efficient receipt of the returned package, the customer is requested to label the package with the necessary and clearly visible information, including the order number, the seller's name and the sales site, for example “4*****2-A, FURNISH1/Cosy Furniture”.