Return Policy

In accordance with the provisions of the Consumer Code, the Buyer has a period of 14 days from the date of delivery of his order, to return any article that does not suit him and request the exchange or reimbursement without penalty, With the exception of return fees that remain the responsibility of the buyer. Returns are to be performed in their original and complete status (packing, accessories, instructions ...) allowing their recommendation to the new state, accompanied by the purchase invoice. Damaged products, salis or incomplete are not included. The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment of receipt on sustainable support will be immediately communicated to the Buyer. Any other mode of retraction reporting is accepted. It must be devoid of ambiguity and express the desire to retract. In the event of the exercise of the right of withdrawal within the abovementioned period, the price of the purchased product (s) and delivery charges are reimbursed. The return fee is the responsibility of the buyer. The exchange (subject to availability) or the refund will be made within approximately 10 days, and at the latest within 14 days from the receipt by the seller of the products returned by the Buyer under the conditions planned above. Exceptions under Article L221-28 of the Consumer Code, the right of withdrawal can not be exercised for contracts: the supply of goods whose price depends on fluctuations in the financial market escafter to the control of the professional and likely to produce during the withdrawal period; providing goods made according to consumer specifications or significantly personalized; providing goods likely to deteriorate or to perish quickly; providing goods that have been descended by the consumer after delivery and can not be returned for health or health protection reasons; providing goods that, after having been delivered and by their nature, are mixed in an inseparable way with other articles; providing alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed to the conclusion of the contract depends on fluctuations in the market beyond the control of the professional; maintenance or repair work to be carried out at emergency at the home of the consumer and expressly solicited by him, within the limits of the spare parts and strictly necessary work to meet the emergency; providing audio or video recordings or computer software when they have been descented by the consumer after delivery; providing a journal, a periodical or magazine, except for subscription contracts to these publications; providing numerical content not provided on a hardware medium whose execution has begun after express prior agreement of the consumer and renunciation expressly with his right of withdrawal.